Bankrupt timeshare firm owes $120M in deposits it can’t pay back

October 10, 2016 / Posted in Real Estate


One of Quintess' Vail listings, the "Cougars Den," includes a patio spa, a third-level deck, and access to the slopes. (Quintess website)

One of Quintess’ Vail listings, “The Cougar’s Lair,” includes a patio spa, a third-level deck, and access to the slopes. (Quintess website)

The cash crunch at a Broomfield-based luxury timeshare business got so bad this year, there wasn’t money to keep paying lawyers every time disgruntled customers sued to get back their six-figure membership deposits.

Quintess, which rents out 90 homes in 50 locations, including seven homes in Aspen, has submitted a pre-packaged Chapter 11 bankruptcy turnaround plan to erase more than $120 million in debt and tweak its business model from a real estate owner to an upscale rental agency.

But to do that, it needs to raise between $6 million and $10 million – and it needs to get the bankruptcy court’s blessing.

The firm lists assets of $12 million and liabilities of $168 million, according to a balance sheet included in its Chapter 11 filing Wednesday.

The vacation rental company says in documents filed this week that it owes a total of $123 million to refund the deposits 542 wealthy customers plunked down, mostly before the recession, to access large homes with fancy amenities. At least 152 of those customers have demanded their deposits back, and the waitlist on redemptions stretches to more than 3 years.

Quintess claims the recession ruined its business model.

Bankrolled by serial tech entrepreneurs and other Colorado investors, Quintess in 2004 started buying multi-million dollar homes in coveted travel destinations from Aspen to Zermatt, renting them to customers that could afford upfront membership fees as high as $350,000 with yearly dues amounting to many thousands more.

The business model hinged on real estate prices and memberships increasing. But as home prices crashed in 2008, Quintess scrambled to pay off $150 million in secured real estate loans in 2012. Those homes were sold at prices below what Quintess paid, court documents claim.

“Because membership deposits were used to purchase real estate and the value of the real estate imploded and did not return by the time the real estate had to be sold, the debtor does not have sufficient cash on hand or assets to liquidate to pay judgments in these cases if it were to receive unfavorable outcomes. Furthermore, the Debtor does not have sufficient cash on hand to continue to pay legal fees it continues to incur in defending these suits.”

Quintess’ restructuring plan calls for securing loans of $6 million from existing board members, and then turning creditors into shareholders, wiping out the more than $100 million in refundable membership deposits. The members will own 42 percent of the new company, according to the plan.

Quintess' Granby listing, "C Lazy U," has six private cabins nearby a luxurious main lodge. (Quintess website)

Quintess’ Granby listing, “C Lazy U,” has six private cabins nearby a luxurious main lodge. (Quintess website)

Quintess claims in court papers that when it mailed members a copy of its plan to reorganize, 88 percent of the people that voted were in favor of reorganization.

Quintess lost $3 million in 2015, according to court documents, during a year that saw revenue plummet 30 percent.   

Entrepreneurs Peter Estler, Ben Addoms and other partners started Quintess in 2004.

Quintess has reorganized outside of bankruptcy court once before. It began leasing property rather than buying it and eliminated refundable deposits. And it unfurled an array of programs – trial memberships, “club cards,” tour packages, a points program, incremental fees – designed to squeeze more revenue from members and non-members alike.

Those maneuvers couldn’t prevent Chapter 11 proceedings, which began last week.  

Attorneys retained as bankruptcy counsel have already billed half a million dollars, according to one document: $400,000 for its lead counsel at Levene, Neale, Bender, Yoo & Brill in Los Angeles and $100,000 for its local counsel at Shapiro Beiging Barber & Otteson in Denver. Duncan Barber of Shapiro Bieging Barber Otteson did not return several calls seeking comment.

Quintess’ six-person management team is not cheap, either. In 2015, the company recorded management expenses of $1.7 million; this year, the same figure is projected to be down to $1 million.

In its restructuring plan, the vacation rental company says its parent company, Club Holdings, has agreed to loan it up to $3 million. Additional lenders, among them board members Carl E. Berg and Peter Estler, are set to pitch in at least $6 million. The financing is subject to court approval.

Quintess claims that if it can’t reorganize, it will close and liquidate, and there will be nothing for creditors to recover.

A meeting of creditors is set for Nov. 16 at 1 p.m. in Suite 16-200 of the Byron G. Rogers Federal Building in Denver.